Privacy

When you send an enquiry

The enquiry form saves what you type into it:

• your name and work email address (required);
• your company and WhatsApp number, if you give them;
• the workpiece material, the application details and the challenge or target you describe;
• the product category and the address of the page you sent it from, and the time.

We use these details only to answer your enquiry and to prepare a quotation. The enquiry is stored in our website database and a copy is emailed to our sales team. We do not store your IP address with it, and we do not sell enquiry details or pass them to advertisers.

When you message us on WhatsApp

The WhatsApp buttons open WhatsApp with a message you can edit before sending. Messages you send are handled by WhatsApp under its own terms, and we see your number and what you write.

Website statistics

We count page views, clicks on buttons and the insert designations searched for in the range search, with Umami, a statistics tool we host ourselves. It sets no cookies, does not build a profile of you and honours your browser’s Do Not Track setting. The insert designation decoder runs in your browser; what you type into it is not sent to us, only a count that the tool was used.

Who else handles the data

The website, its database and the enquiry emails run on Cloudflare. Fonts and images are served from this website, not from third parties.

Seeing or removing your details

Ask us what we hold about you, or to correct or delete it, by writing to sales@occarbide.com or by messaging us on WhatsApp. Tell us the email address you used so that we can find the enquiry.